News

A printed collision repair estimate on a clipboard showing part line items with abbreviations, a pen resting beside it on a desk in an auto repair shop office

What "Like Kind and Quality" Really Means on Yo...

Three words buried in your collision estimate can quietly tell you whether your car will be fixed with factory parts or something else entirely. Here is how to read the...

What "Like Kind and Quality" Really Means on Yo...

Three words buried in your collision estimate can quietly tell you whether your car will be fixed with factory parts or something else entirely. Here is how to read the...

An insurance adjuster holding a clipboard inspects damage on a sedan's front quarter panel inside a well-lit auto body shop

What Happens at the Insurance Adjuster Inspection

An auto insurance adjuster visit is often the first moment a claims number turns into an actual repair plan. Here is what the adjuster does, why the first estimate is...

What Happens at the Insurance Adjuster Inspection

An auto insurance adjuster visit is often the first moment a claims number turns into an actual repair plan. Here is what the adjuster does, why the first estimate is...

Rows of recycled vehicle body panels in a salvage yard next to a technician inspecting a used door in a clean repair bay

LKQ Used Parts: When Insurers Push Them and Why...

A fair, plain-spoken look at what LKQ and recycled parts really are, why insurers specify them, where they make sense, where they do not, and how a certified shop fights...

LKQ Used Parts: When Insurers Push Them and Why...

A fair, plain-spoken look at what LKQ and recycled parts really are, why insurers specify them, where they make sense, where they do not, and how a certified shop fights...

An insurance adjuster photographing the damaged front corner of a car in a parking lot to write a quick first estimate

What an Insurance Estimate Misses and Why a Sho...

An insurer's first estimate is often written fast, from photos or a quick look. Here is what it commonly leaves out, and why a certified shop's teardown estimate gives you...

What an Insurance Estimate Misses and Why a Sho...

An insurer's first estimate is often written fast, from photos or a quick look. Here is what it commonly leaves out, and why a certified shop's teardown estimate gives you...

Driver outside a collision repair shop reviewing an insurance policy after learning they have no rental car coverage

No Rental Reimbursement Coverage? What to Do Wh...

If you just learned your policy has no rental car coverage, you still have real options. Here is how to check your policy, stay mobile during repairs, and add coverage...

No Rental Reimbursement Coverage? What to Do Wh...

If you just learned your policy has no rental car coverage, you still have real options. Here is how to check your policy, stay mobile during repairs, and add coverage...

A customer shaking hands with a service advisor next to a clean loaner car outside an auto repair shop on a sunny day

How Loaner Cars Work for Out-of-Pocket Repairs

When you pay for a repair yourself, there is no insurance claim, which means no rental reimbursement coverage kicks in. Here is how a courtesy car from the shop can...

How Loaner Cars Work for Out-of-Pocket Repairs

When you pay for a repair yourself, there is no insurance claim, which means no rental reimbursement coverage kicks in. Here is how a courtesy car from the shop can...