News

A shop advisor handing loaner car keys to a relieved customer outside a clean collision center

How a Loaner Car Reduces Repair Stress

Being without a car is one of the most stressful parts of a repair. A loaner or courtesy car keeps your days moving, so transportation is never the reason you...

How a Loaner Car Reduces Repair Stress

Being without a car is one of the most stressful parts of a repair. A loaner or courtesy car keeps your days moving, so transportation is never the reason you...

A certified shop estimator reviewing an OEM parts estimate with a vehicle owner at a collision center service desk

How a Certified Shop Negotiates OEM Parts With ...

Getting genuine factory parts approved is a process, not a wish. Here is exactly how certification, OEM repair procedures, and a clean paper trail give a shop the standing to...

How a Certified Shop Negotiates OEM Parts With ...

Getting genuine factory parts approved is a process, not a wish. Here is exactly how certification, OEM repair procedures, and a clean paper trail give a shop the standing to...

A vehicle owner calmly discussing repair options with an advisor at a collision center

Can Your Insurer Make You Use Their Shop? No, a...

After a crash, your insurer may steer you toward a network body shop. In California, the choice is yours. Here is how that works and why your first call matters.

Can Your Insurer Make You Use Their Shop? No, a...

After a crash, your insurer may steer you toward a network body shop. In California, the choice is yours. Here is how that works and why your first call matters.

A Lakeside estimator and an insurance adjuster reviewing collision damage on a vehicle together in a repair bay

How We Advocate for You During the Claims Process

A good body shop does more than fix your car. It stands between you and a lean estimate, documents the damage your insurer cannot see from a desk, and makes...

How We Advocate for You During the Claims Process

A good body shop does more than fix your car. It stands between you and a lean estimate, documents the damage your insurer cannot see from a desk, and makes...

A car parked on a residential Los Angeles street showing fresh hail dents on the door panel and hood and a cracked windshield under clearing storm clouds

Filing a Comprehensive Claim for Theft, Vandali...

Comprehensive coverage is the part of your auto policy that pays when your car is stolen, keyed, hail-pocked, or flood-damaged. Here is what it covers, how it differs from collision,...

Filing a Comprehensive Claim for Theft, Vandali...

Comprehensive coverage is the part of your auto policy that pays when your car is stolen, keyed, hail-pocked, or flood-damaged. Here is what it covers, how it differs from collision,...

Why Your Steering Wheel Is Off-Center

A steering wheel that sits crooked while the car tracks straight is almost always telling you that your alignment, your tires, or a steering part has shifted, and the right...

Why Your Steering Wheel Is Off-Center

A steering wheel that sits crooked while the car tracks straight is almost always telling you that your alignment, your tires, or a steering part has shifted, and the right...