News

Driver outside a collision repair shop reviewing an insurance policy after learning they have no rental car coverage

No Rental Reimbursement Coverage? What to Do Wh...

If you just learned your policy has no rental car coverage, you still have real options. Here is how to check your policy, stay mobile during repairs, and add coverage...

No Rental Reimbursement Coverage? What to Do Wh...

If you just learned your policy has no rental car coverage, you still have real options. Here is how to check your policy, stay mobile during repairs, and add coverage...

A customer shaking hands with a service advisor next to a clean loaner car outside an auto repair shop on a sunny day

How Loaner Cars Work for Out-of-Pocket Repairs

When you pay for a repair yourself, there is no insurance claim, which means no rental reimbursement coverage kicks in. Here is how a courtesy car from the shop can...

How Loaner Cars Work for Out-of-Pocket Repairs

When you pay for a repair yourself, there is no insurance claim, which means no rental reimbursement coverage kicks in. Here is how a courtesy car from the shop can...

Side-by-side comparison of a shop loaner car handed over at an auto body shop and a customer signing paperwork at a rental car counter

Loaner vs Rental Reimbursement: What's the Diff...

A shop loaner and insurance rental reimbursement both keep you driving while your car is repaired, but they work in completely different ways. Here is who provides each, who pays,...

Loaner vs Rental Reimbursement: What's the Diff...

A shop loaner and insurance rental reimbursement both keep you driving while your car is repaired, but they work in completely different ways. Here is who provides each, who pays,...

A shop advisor handing loaner car keys to a relieved customer outside a clean modern collision center

No Rental Car Coverage? Why We Provide a Loaner...

If your policy has no rental reimbursement, being without a car can feel like the worst part of a repair. Here are your real options, and why we keep you...

No Rental Car Coverage? Why We Provide a Loaner...

If your policy has no rental reimbursement, being without a car can feel like the worst part of a repair. Here are your real options, and why we keep you...

A shop advisor handing loaner car keys to a relieved customer outside a clean collision center

How a Loaner Car Reduces Repair Stress

Being without a car is one of the most stressful parts of a repair. A loaner or courtesy car keeps your days moving, so transportation is never the reason you...

How a Loaner Car Reduces Repair Stress

Being without a car is one of the most stressful parts of a repair. A loaner or courtesy car keeps your days moving, so transportation is never the reason you...

A certified shop estimator reviewing an OEM parts estimate with a vehicle owner at a collision center service desk

How a Certified Shop Negotiates OEM Parts With ...

Getting genuine factory parts approved is a process, not a wish. Here is exactly how certification, OEM repair procedures, and a clean paper trail give a shop the standing to...

How a Certified Shop Negotiates OEM Parts With ...

Getting genuine factory parts approved is a process, not a wish. Here is exactly how certification, OEM repair procedures, and a clean paper trail give a shop the standing to...